No written comments provided.
Rated 4 out of 5 stars
Transparent & Trusted
Real Feedback for Wight Coaches
We believe in complete transparency. Below you can explore recent, unedited customer testimonials specifically for Wight Coaches.
Comments can only be left via our secure Client Portal, ensuring every review is from a genuine school group.
Coach changes had to be made, we ended up with different transport over the week, which meant we didn't have access to sick buckets left on coaches, some had no air con. Drivers were great on the way back when they broke down.
Rated 3 out of 5 stars
A special mention for Gregg - our IOW coach driver - was a fabulous driver, professional and boundaried. No over familarity with the children.
Rated 5 out of 5 stars
Driver was brilliant and had much local knowledge.
Rated 5 out of 5 stars
Our main driver (Simon) was amazing!
We had 2 covers. Darren I believe the first one, he was lovely and great with the kids. The 2nd one (who we had for the evening theatre trip) was rude and very unhelpful.
Rated 4 out of 5 stars
No written comments provided.
Rated 4 out of 5 stars
No written comments provided.
Rated 3 out of 5 stars
No written comments provided.
Rated 4 out of 5 stars
Gave the two coach drivers a tip on the last day and thanked them for a good week
Rated 5 out of 5 stars
No problems with the coach. Would use again
Rated 4 out of 5 stars
Driving Real Change
Your feedback isn’t just filed away; it’s our primary tool for quality control. Every comment is reviewed internally and directly dictates which providers remain part of our residential portfolio.
Where improvements are needed, we roll up our sleeves. For instance, when a hotel received poor ratings for their packed lunches, we collaborated with their chef to rebalance their catering budget — scaling back over-generous breakfasts to significantly boost the quality of the mid-day meals.
Similarly, when a popular crazy golf course faced feedback about chaotic arrivals, we implemented a 15-minute staggered entry system to ensure every school group receives a calm, organised welcome.
At the end of every season, we compile these insights into anonymous performance summaries for all our partners, providing them with the clear, actionable data they need to keep improving.
We also reward our most successful partners with our Customer Excellence Awards each season, and our customer feedback is key to deciding the most deserving winners.
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12
Years' Experience
96%
Feedback
500
Trips Booked
26.9k
Lives Changed