We loved our stay and how kind Kelly and Vicky were.
We are not sure the Sandringham kitchen staff were our biggest fans; however, one of them was very kind and communicative.
Rated 4 out of 5 stars
Transparent & Trusted
Real Feedback for Sandringham
We believe in complete transparency. Below you can explore recent, unedited customer testimonials specifically for Sandringham.
Comments can only be left via our secure Client Portal, ensuring every review is from a genuine school group.
A really good hotel in a perfect spot right on the beach - the kids were out there the whole time and loved every minute of it. A few bathrooms need an upgrade but everything is clean and functional. Nice furniture throughout and hardly any bunk beds which makes a refreshing change.
Rated 5 out of 5 stars
The hotel has other schools, so it's not exclusive unless you are big enough to book the whole place. But they do group school rooms together with teachers on the ends and there's a special section of the dining room so it's not really a problem. Would prefer a smaller exclusive use hotel next time but would stay here again if nothing more suitable was available.
Rated 4 out of 5 stars
Worth it for the beachfront location. We planned a few evenings out but in the end we could have saved some money as the children were more than happy to play in the sand - every opportunity they had, they were on the beach!
Rated 5 out of 5 stars
Well maintained hotel although some of the bathrooms a little dated in some rooms. Well situated for the beach and nearby activities in Sandown meant we could do without the coach for a day and saved some money by walking. Food is good but meal times are fairly rigid due to staff hours so make sure you are back in good time.
Rated 4 out of 5 stars
Driving Real Change
Your feedback isn’t just filed away; it’s our primary tool for quality control. Every comment is reviewed internally and directly dictates which providers remain part of our residential portfolio.
Where improvements are needed, we roll up our sleeves. For instance, when a hotel received poor ratings for their packed lunches, we collaborated with their chef to rebalance their catering budget — scaling back over-generous breakfasts to significantly boost the quality of the mid-day meals.
Similarly, when a popular crazy golf course faced feedback about chaotic arrivals, we implemented a 15-minute staggered entry system to ensure every school group receives a calm, organised welcome.
At the end of every season, we compile these insights into anonymous performance summaries for all our partners, providing them with the clear, actionable data they need to keep improving.
We also reward our most successful partners with our Customer Excellence Awards each season, and our customer feedback is key to deciding the most deserving winners.
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12
Years' Experience
96%
Feedback
500
Trips Booked
26.9k
Lives Changed