We believe in complete transparency. Below you can explore recent, unedited customer testimonials specifically for Pirates Cove Crazy Golf.
Comments can only be left via our secure Client Portal, ensuring every review is from a genuine school group.
The golf were not expecting us as they hadn't written the new time in their diaries. Members of the public complained about the children on the course, which seems to happen every year. If we've booked, it would be best to let the public know and they could use the other course during that time.
Rated 2 out of 5 stars
No written comments provided.
Rated 5 out of 5 stars
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Rated 4 out of 5 stars
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Rated 4 out of 5 stars
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Rated 5 out of 5 stars
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Rated 5 out of 5 stars
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Rated 5 out of 5 stars
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Rated 3 out of 5 stars
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Rated 5 out of 5 stars
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Rated 4 out of 5 stars
Your feedback isn’t just filed away; it’s our primary tool for quality control. Every comment is reviewed internally and directly dictates which providers remain part of our residential portfolio.
Where improvements are needed, we roll up our sleeves. For instance, when a hotel received poor ratings for their packed lunches, we collaborated with their chef to rebalance their catering budget — scaling back over-generous breakfasts to significantly boost the quality of the mid-day meals.
Similarly, when a popular crazy golf course faced feedback about chaotic arrivals, we implemented a 15-minute staggered entry system to ensure every school group receives a calm, organised welcome.
At the end of every season, we compile these insights into anonymous performance summaries for all our partners, providing them with the clear, actionable data they need to keep improving.
We also reward our most successful partners with our Customer Excellence Awards each season, and our customer feedback is key to deciding the most deserving winners.
