No written comments provided.
Rated 3 out of 5 stars
Transparent & Trusted
Real Feedback for Wight Coast Fossils
We believe in complete transparency. Below you can explore recent, unedited customer testimonials specifically for Wight Coast Fossils.
Comments can only be left via our secure Client Portal, ensuring every review is from a genuine school group.
We would like it at the same beach as last year where there are toilet facilities. I understand the coach cannot park there but we can be dropped off and the coach could park a bit further down. Not having toilet access for the duration of the fossil walk is very hard.
[ED Response: Unfortunately the activity had to be moved to another beach a short distance away as National Trust, owners of the car park at Compton Bay have recently banned coaches as a consequence of cliffside erosion. If asked, the coach driver could stop temporarily in a bus stop close to Compton's public toilets as it's only a couple of minutes away from the new activity location. We will make this clearer on documentation going forward.]
Rated 3 out of 5 stars
No written comments provided.
Rated 3 out of 5 stars
Theo was an excellent guide. Very knowledgeable and great with the children.
Rated 5 out of 5 stars
No written comments provided.
Rated 4 out of 5 stars
Very good, the two men were very interesting with concrete fossils and visual to support explanations.
Rated 5 out of 5 stars
No written comments provided.
Rated 5 out of 5 stars
The guide this year was brilliant with the children - Much better than last year.
Rated 5 out of 5 stars
Huxley the guide was brilliant!
Rated 5 out of 5 stars
Driving Real Change
Your feedback isn’t just filed away; it’s our primary tool for quality control. Every comment is reviewed internally and directly dictates which providers remain part of our residential portfolio.
Where improvements are needed, we roll up our sleeves. For instance, when a hotel received poor ratings for their packed lunches, we collaborated with their chef to rebalance their catering budget — scaling back over-generous breakfasts to significantly boost the quality of the mid-day meals.
Similarly, when a popular crazy golf course faced feedback about chaotic arrivals, we implemented a 15-minute staggered entry system to ensure every school group receives a calm, organised welcome.
At the end of every season, we compile these insights into anonymous performance summaries for all our partners, providing them with the clear, actionable data they need to keep improving.
We also reward our most successful partners with our Customer Excellence Awards each season, and our customer feedback is key to deciding the most deserving winners.
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12
Years' Experience
96%
Feedback
500
Trips Booked
26.9k
Lives Changed